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FirewallShop.com Support Options

If you are a current support contract holder, you may contact the manufacturer directly for technical support:

Astaro
Barracuda Networks Products
Fortinet FortiGate Firewalls
SonicWall
WatchGuard

Buy a Support / Service Contract

If you do not currently have a support contract in place for your products you have several options available to you depending on the service level you would like. Please contact us to discuss your renewal options.


Pay for Support / Training

Optrics offers support and training to customers on an hourly basis at a rate of $250/hr (USD). Please feel welcome to contact us directly or call us toll free to ask about our support services: 1-877-386-3763.